Omnichannel Order Management Built for Enterprise Operations

Automate order-to-cash workflows, synchronize inventory across channels, and reduce operational complexity with AI-driven commerce operations.

Execute order-to-cash processes 40% faster through workflow automation and real-time visibility
Achieve 99.5% inventory accuracy across all channels and locations
Reduce operational costs by $250K+ annually for mid-size retailers
SellnChill Omnichannel Operations Platform - Sell Smarter, Chill Seamlessly

Trusted by operators and distributors across Southeast Asia

Used in live operations across food distribution, retail, and B2B supply chains.

SellnChill customer Everich food distributor Singapore
SellnChill customer Lim Traders halal meat distributor Singapore
SellnChill customer CS Foods halal food distributor Singapore
SellnChill customer Indoguna Singapore premium food distributor
SellnChill customer Phoon Huat RedMan baking ingredients retailer Singapore
SellnChill customer Toh Thye San Farm poultry supplier Singapore
SellnChill customer TSG DoDo seafood manufacturer Singapore
SellnChill customer Everich food distributor Singapore
SellnChill customer Lim Traders halal meat distributor Singapore
SellnChill customer CS Foods halal food distributor Singapore
SellnChill customer Indoguna Singapore premium food distributor
SellnChill customer Phoon Huat RedMan baking ingredients retailer Singapore
SellnChill customer Toh Thye San Farm poultry supplier Singapore
SellnChill customer TSG DoDo seafood manufacturer Singapore

Supporting both growing SMEs and established distributors with complex operations.

WhatsApp Order Automation

Automate WhatsApp orders — without changing how customers order

AI converts free-text WhatsApp messages into structured, validated orders that flow directly into SellnChill's operations.

Across B2B, wholesale, and distributor workflows, a large share of orders still arrive via WhatsApp — often as unstructured messages, photos, or mixed formats. These messages typically require manual interpretation and re-keying before operations can begin.

SellnChill's WhatsApp AI agent automates this step by:

  • Reading free-text and informal messages
  • Extracting SKUs, quantities, delivery details, and notes
  • Validating against your product and pricing rules
  • Creating structured, ready-to-process orders automatically
WhatsApp Order Automation Workflow

"Customers continue ordering the way they always have. Operations teams get clean, reliable data — without manual effort."

Reduce
Manual order entry time
Eliminate
Copy-paste errors
Scale
WhatsApp ordering safely

Designed for real-world ordering behaviour, not idealised system inputs.

Purchase Orders

Supplier POs auto-processed

Goods Receipt Notes

GR/GRN documents parsed

Excel Requests

Spreadsheets converted

Email Attachments

PDFs extracted automatically

Document Automation

Turn internal documents into executable operations

Automatically convert purchase orders, goods receipt documents, and spreadsheets into structured operational records.

As operations scale, internal documents often become a hidden bottleneck: supplier purchase orders (PO), goods receipt notes (GR/GRN), Excel-based requests, and emailed PDFs and attachments.

These documents typically require manual review and data entry before inventory or fulfilment can proceed. SellnChill automates this internal layer by:

  • Extracting structured data from PDFs, spreadsheets, and documents
  • Validating information against SKUs, inventory, and business rules
  • Creating orders, stock updates, or inbound records directly in the system

This removes repetitive data entry while maintaining control and auditability.

Faster
Inbound workflows
Fewer
Data inconsistencies
Cleaner
Audit trails

Supports backend process automation and data integration objectives under IMDA OCRM frameworks.

Real-Time Inventory Synchronization

Real-Time Inventory Synchronization Across Channels

Whether orders arrive from marketplaces, WhatsApp conversations, or internal documents, SellnChill ensures they enter operations as structured, reliable data — ready for inventory, fulfilment, and reporting.

Core Capabilities for Omnichannel Commerce Operations

SellnChill provides integrated modules designed for operational leaders managing complex, multi-channel commerce environments.

Core Capabilities for Omnichannel Commerce Operations

How SellnChill Delivers Operational Value

0%

Operational Efficiency

0/1000

Inventory Accuracy

$0K+

Cost Reduction

Omnichannel Scalability

Enterprise-Grade Platform Architecture

Real-Time Data Synchronization

Inventory, orders, and fulfillment data synchronize across all connected systems in real-time. No batch delays, no data silos.

API-First Integration

Connect SellnChill to existing ERP, accounting, and logistics systems through comprehensive REST APIs. Pre-built connectors for popular platforms.

Compliance & Security

Enterprise-grade security with SOC 2 Type II certification, encrypted data transmission, and role-based access controls. Audit trails track all changes.

AI-Driven Operations

Leverage artificial intelligence to automate decision-making and optimize fulfillment workflows. Predictive demand planning prevents stockouts.

Trusted by Enterprise Leaders

"SellnChill provided the technology to power our e-commerce platform, seamlessly integrating with major marketplaces. The transformation helped us pivot our business model and scale our operations across multiple channels."

Zijian Huang

Director

LHH Vegetable

Multi-channel integration

1 / 4
50+
Enterprise Customers
99.5%
Inventory Accuracy
$2M+
Annual Savings
4.9/5
Customer Rating

Calculate Your ROI with SellnChill

See your potential cost savings and payback period. Adjust the inputs below to match your business profile.

Your Business Profile

$
$

Annual Savings Breakdown

Labor Cost Reduction$42,000

40% reduction in manual hours

Inventory Carrying Cost$25,000

20% inventory reduction

Fulfillment Efficiency$4,500

35% faster fulfillment

Total Annual Savings$71,500
Implementation Cost
$37,500
Payback Period
6 months
Year 1 ROI
91%

Note: These calculations are based on industry benchmarks and typical customer implementations. Actual results vary by business model and implementation scope.

How Operations Leaders Use SellnChill

Multi-Location Retail Operations

Achieve 99.5% inventory accuracy and 35% faster fulfillment across your entire retail network. A 30-store apparel chain improved inventory accuracy to 99% and reduced fulfillment time by 35% within 90 days.

$250K+ annual savings

B2B Distribution / Wholesale

Process B2B orders 96% faster with automated allocation and payment reconciliation. A 200+ partner distributor reduced processing time by 96% and lowered shipping costs by 15%.

$400K+ annual savings

Apparel & Fashion

Improve sell-through by 15% and reduce markdowns by 20% with intelligent SKU allocation. A 40-store apparel chain improved sell-through by 18% and reduced markdowns by 22%.

$350K+ annual savings

Ready to Transform Your Operations?

Join enterprise leaders who have optimized their commerce operations with SellnChill. Schedule a demo to see how we can help you achieve your operational goals.

Ready to transform your operations?

See how SellnChill simplifies your workflows — based on your actual business needs.

Our team will reach out to understand your workflow and tailor the session. No hard selling.